£23000 - £27000 per annum, Benefits: Generous benefits plus bonus
020 8680 5777
9 months ago
An opportunity has been created for a German speaking Customer Sales Executive within a highly successful global life sciences company, as the companies new German speaking Customer Sales Executive you will be joining this busy customer sales support team and be supporting with the sales and distribution of this dynamic portfolio within the German market. As the new German speaking Customer Sales Executive, you will be responsible for the handling, management and successful completion of enquiries received from all channels and Product/Business Sectors. This will involve the creation, issue and follow up of quotations, liaison with and + support of internal and external sales teams to ensure delivery of sales goals, the management of non-technical enquiries and delivery of technical enquiries to the relevant teams. This is a busy role where no two days are the same so you will need to work at pace and have strong, accurate order/data entry experience
Key areas of responsibility :
- Professional and timely support of communication between internal and external partners
- Management of relevant CRM information
- Ongoing support of customers regarding product availability and delivery times.
- Management of customer and product information using the company’s enterprise resource management system.
- Management of critical supplier and customer contract compliance information such as material transfer agreements and account registration requests
- MUST be able to speak German
- Experience of working in a customer service/sales order processing environment
- Some previous experience of ERP systems (SAP, Oracle, or Sage)
- Excellent customer service skills
- Intermediate MS skills, including Word and Excel