French Speaking Customer Service Advisor

JN-209
  • £25000 + Benefits: Excellent benefits
  • Worcester, West Midlands,
  • Permanent
My client, a large International company based in the Worcestershire area, is currently speaking a French language specialist to join their busy team.
The successful candidate will be fluent in written and spoken French
Role responsibilities:
  • Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance.
  • Using business systems to deal with customers swiftly and effectively
  • Using excellent communication skills and in-depth product knowledge to deal with customers professionally.
  • Manage key customers and distribution accounts by developing strong relationships.
  • Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues.
  • Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business.
 
Skills and Experience:
  • Must be fluent in written and spoken German
  • Experience with SAP and Salesforce preferred
  • Able to work on own initiative
  • Team oriented, people oriented and a relationship builder.
  • Enthusiastic, confident and mature.
  • Displays an innate sense of curiosity, and strong accountability.

Apply for this role