Ecommerce Sales Coordinator

  • Location

    Stoke on Trent, Staffordshire

  • Sector:

    Customer Services

  • Job type:


  • Salary:

    £16000 - £18000 per annum

  • Contact:

    Pauline Follows

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


  • Client:


Sales Coordinator

Fenton Area

£16,000 - £18,000

Working Monday to Friday 8.30am to 5pm .

Ecommerce Sales Coordinator reporting to the Ecommerce Sales Manager.

With our rapidly growing E-commerce department, this role involves providing sales support to the Ecommerce team, by coordinating a group of customer accounts, managing and implementing online promotions, liaising with customers, suppliers and internal departments to build and maintain relationships whilst increasing sales across the brand

Key Duties

Co-ordinating a variety of customer accounts.

Support the implementation of promotional campaigns to achieve sales

Assist the sales team to ensure delivery of all campaigns and promotions are uploaded.

Manage the day to day communication with the e-commerce businesses

Process & manage sales orders.

Dealing with customer requests.

Maintain control of customer forecasts and help stock turn.

Liaising with internal departments to ensure customer orders are delivered on time and enquiries are responded to quickly and efficiently.

Process back orders weekly and manage all facets of sales admin.

Develop and build customer relationships.

Produce customer reports to help the sales team.

Provide assistance and support to our sales reps and agents.

Work towards targets

Ensure excellent levels of customer service is maintained at all time.

Any other sales related duties.

Please ring 01782 272400 or forward CV to

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.