Dispatcher

Due to continued expansion, I am now looking to recruit a permanent Dispatcher for a Non-Emergency Patient Transport operation based in Shrewsbury.
 
Shift Patterns: 4 days on, 4 days off
Shift Times: 0800-2000 (Including 1/2 hr paid break)
 
To be considered for this role you MUST be able to commit to start Training on or before 18th October 2021.
 
 
About the Role:
As a Dispatcher you will be providing a vital service as a liaison between the Ambulance control centre, the operational staff, patients and health care professionals.
This is an exciting opportunity to join a knowledgeable team and I am looking for a motivated, logical thinking, caring, innovative and enthusiastic people to join the team.
 
Your duties will include:
Planning and controlling of daily ambulance journeys transporting medically eligible patients to and from NHS healthcare facilities.
Controlling a complex operation consisting of over 75 ambulances delivering 550 patient journeys per day
Ensuring staff are allocated rest breaks
Taking bookings from various hospitals and arranging transportation.
 
Criteria:
A good geographical knowledge of Shrewsbury and all surrounding areas is essential for this role. Previous experience of working within a Patient Transport Service control room or similar environment is preferable but not entirely essential, If you’re good with computers, can stay calm under pressure and work as a team player, we will provide all the training required to be successful in this role.
Experience of dispatching and planning NEPTS journeys is beneficial
Experience of working in a transport control environment is beneficial
Using logistical and planning skills
Be familiar with computerized route planning software
 
We are looking for someone to work on average 42 hours a week across a flexible and variable shift pattern.
The control room is operational 24 hours a day, 7 days a week, 365 days a year. Some weekend and bank holiday working will be required.
  
Benefits:
Salary of £24,570
Free Uniform
30 minutes paid break
Holiday entitlement equivalent to 28 days per annum
Auto enrolment into the NEST Pension scheme
Eligibility for a Blue Light Card