Digital Technical Executive

  • Location

    Birmingham

  • Sector:

    IT & New Technology, Executive

  • Job type:

    Permanent

  • Salary:

    Competitive

  • Contact:

    Phoebe Griffin

  • Contact email:

    pgriffin@meridianbs.co.uk

  • Contact phone:

    0118 907 3199

  • Job ref:

    127850

  • Published:

    2 months ago

  • Expiry date:

    2022-07-17

  • Startdate:

    2022-06-16

Could you be our next Digital Technical Executive?

Rexel UK Ltd
& Denmans
are recruiting for a Digital Technical Executive, to come on board to create and implement new features to our websites (rexel.co.uk and Denmans.co.uk). This role will also support the Test and business teams with understanding on how features work.
 
What’s in it for you?
  • Hybrid / remote working will be considered
  • Competitive salary and annual bonus scheme
  • 25 days holiday plus bank holidays (and an extra day off for your birthday after 1 years’ service!)
  • Genuine career development opportunities supporting our “promote from within culture”
  • Contributory pension schemes
  • BOOST rewards and discount platform
  • LIFEWORKS – access to 24/7 confidential advice and support on all matters including financial, mental health and well being
 
The Role:
  • Write Business Requirement Documents (BRD) and supporting business process documents, testing plans that clearly communicate the changes required
  • Work closely with UK IT to ensure
  • new features are getting implemented correctly.
  • M3 functionality supports the webshop
  • Set up Conversion rate studies (AB/Multivarient testing)
  • Use analytics to analyse conversion rates changes.
  • Run gorilla customer user testing surveys where appropriate
  • Analyse customer feedback studies and report back on trends.
  • Working closely with teams within Rexel Group on new features and to ensure functionality is built to UK’s requirements
  • Supporting testing team daily, helping with bug fixing and investigating technical issues.
  • Supporting Contact Centre team daily, helping with bug fixing and investigating technical issues.
  • Working with relevant departments and ensure all business needs are met when implementing or changing features.
  • Work with the Ecommerce Assistant to implement changes on the website.
  • Train staff on new features – developing training documentation or video guides
 
The Person:
  • Experience of working within an Ecommerce team with Content Management System (CMS) knowledge.
  • Good understanding on business needs and the ability to voice this to technical teams.
  • Able to communicate technical functionality to non-technical teams.
  • Ability to represent your Rexel Country within Group on conference calls
  • Able to clearly communicate timelines, tasks, and deadlines to all stakeholders.
  • Ability to prioritise multiple tasks with minimum supervision.
  • Strong commercial acumen
  • Experience of coaching and developing team members
  • Experience on how process flow works.
  • Understanding business processes and how website will impact the ERP system (M3)
 
PLEASE APPLY ONLINE TODAY
 
Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.