Customer Service / Administrator

  • Location

    Honiton, Devon

  • Sector:

    Customer Services

  • Job type:

    Temporary

  • Salary:

    Up to £9.10 per hour

  • Contact:

    Andy Staniforth

  • Contact email:

    astaniforth@meridianbs.co.uk

  • Job ref:

    587774AS_1575040583

  • Published:

    7 days ago

  • Duration:

    1 week +

  • Expiry date:

    2019-12-29

  • Startdate:

    ASAP

The Company:

At this busy time of year our Client requires some extra help within the Customer Service team. You will be providing excellent support, handling front-line calls and dealing with all related administration.

If you are available immediately and would like some extra money for Christmas, then call Andy on 01392 423301.

Job Responsibilities:

  • Handling front-line calls to determine customer requirements in order to transfer to correct technical expert
  • Creating and logging cases for the technical support team
  • Contribute towards the continual improvement of the telephone system and call handling procedures
  • Build and maintain excellent working relationships
  • Perform any additional duties as required

Preferred Skills:

  • Experience in working in a busy administrative environment
  • Drive and passion to deliver a great first impression
  • Exceptional levels of customer service
  • Self-motivated, organised and independent
  • Diligence in maintaining and creating accurate company records
  • Able to work in a calm and methodical manner
  • Need to be flexible and adaptable to meet the needs of the business
  • Positive attitude with a determination to make a difference
  • Able to deal with customer challenges in a calm and professional way
  • Able to work confidently within both Microsoft Office and a computerised CRM package

Working Hours: 8.30 - 5.30 Mon - Fri

To apply, or to find out more information, please click on one of the "apply" buttons

Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position.

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.