Customer Service Co-ordinator

  • Location

    Burntwood

  • Sector:

    Administration

  • Job type:

    Temporary

  • Salary:

    £9.74 per hour

  • Contact:

    Amanda Edge

  • Contact email:

    aedge@meridianbs.co.uk

  • Contact phone:

    01782 209090

  • Job ref:

    AE-38

  • Published:

    about 1 month ago

  • Duration:

    Temporary

  • Expiry date:

    2021-06-06

  • Startdate:

    2021-05-06

Meridian Business Support are currently recruiting for a Customer Service Co-ordinator for our client based in Burntwood.
The role will entail:
Working within the internal sales and commercial team to further develop profitable sales of products to defined customer trade sectors including Roofing & Cladding Contractors, Distributors & Merchants, System manufacturers and the Specification market. To co-ordinate and drive Sales activity.
·         Main point of contact for incoming Customer emails & requests - acting as a filter for customers’ requests around pricing, service & complaints where appropriate, with support from the management teams
·         To provide customer quotations including the preparation of quotes for bespoke products and budget guide prices with support from the commercial team
·         Timely processing of PODs and invoice requests
·         Continuous improvement of sales processes and procedures
·         Assist with the initial enquiry of projects and booking in projects using MS Teams and the CRM system
The hourly rate is £9.74 = £19k salary
  • Working hours are Mon – Fri 9am to 5pm, and the requirement would be to work in the office for training then dependent upon covid requirements, there may be some working from home involved.
  • Interviews likely taking place w/c 17th May via Microsoft Teams.
If you are interested in this role please send your cv today!