Customer Service Advisor

  • Location

    Witney, Oxfordshire

  • Sector:

    Customer Services

  • Job type:

    Permanent

  • Salary:

    Up to £18377 per annum + Pension, Staff Discounts, Vending

  • Contact:

    Witney Branch

  • Contact email:

    witney@meridianbs.co.uk

  • Job ref:

    MC52_1581956434

  • Published:

    about 1 month ago

  • Duration:

    Full time

  • Expiry date:

    2020-03-18

  • Startdate:

    ASAP

Are you looking to join a well-established team with longevity, free vending with tea and coffee, 3 breaks a day including an hour at lunch, staff discounts and pension scheme? Then this is the job for you!

Monday to Friday 8:30am - 5pm

We are looking for a customer focused people person to join a well-established team in Witney as a Customer Service Advisor.

Starting Salary of £18,377 (£9.41per hour)

The duties of our Customer Service Advisor will be:

  • Answering phone calls and dealing with queries, questions and orders.
  • Replying to emails.
  • Processing orders from phone, email and online.
  • Interdepartmental communications.
  • Speaking to a variety of customers including international.

Our Customer Service Advisor will need:

  • Accuracy! To be able to process the orders accurately and to give the correct information is the most important thing for this role.
  • High level of customer service and interpersonal skills. This will be the focus of your role.
  • Excellent communication. To be able to liaise with other departments to ensure the process goes smoothly.
  • Punctuality. It is important to be available for your customers.
  • Adaptability. Not all customer service roles are the same.

Full training will be provided but previous customer service and office-based experience is necessary.

If you think this role is for you please contact Matt @ Meridian 01993 709977 or email matt.cooper@meridianbs.co.uk

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.