Customer Service Administrator

  • Location

    Taunton, Somerset

  • Sector:

    Customer Services

  • Job type:

    Temporary

  • Salary:

    Up to £9.00 per hour

  • Contact:

    Samantha Beale

  • Contact email:

    taunton@meridianbs.co.uk

  • Job ref:

    MER/2510SA_1572012902

  • Published:

    26 days ago

  • Expiry date:

    2019-11-24

  • Startdate:

    ASAP

  • Consultant:

    Samantha Beale

Are you passionate about working with people, and pride yourself on being a good problem solver? If you enjoy being kept busy then this could be an excellent opportunity for your job.

We need excellent customer service advisers to work for one of our clients based in Taunton, within walking distance of the town centre.

You will be providing high end customer services as part of the growing Customer Service Team and dealing with incoming enquiries by phone and email and also supporting other parts of the business by liaising with clients on their behalf.

High levels of accuracy, attention to detail and organisation will be essential as part of this busy and demanding role.

Main Duties and Responsibilities will include;

  • Answering all incoming enquiries
  • Updating customers on the progress of their order
  • Liaising with production and dispatch teams to ensure customer lead times are met
  • Highlighting any delays or issues to customers
  • Filing, photocopying and archiving of customer details and documents
  • Supporting other teams within the organisation

This role will be varied and challenging, every day is different.

In return you will receive an excellent hourly rate and be working within a creative environment as part of a friendly and supportive team.

This is working on a temporary contract, currently for up to 3 months with the possibility of being extended past this time.

Hours of work are 9am - 5.30pm Monday to Friday and the rate of pay is £9.00 per hour.

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.