Customer Sales Executive
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Location
Teddington
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Sector:
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Job type:
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Salary:
£23000 - £27000 per annum, Benefits: generous benefits package including bonus, 25days annual leave and more
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Contact:
Debbie Lee
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Contact email:
dlee@meridianbs.co.uk
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Contact phone:
020 8680 5777
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Job ref:
DL-38
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Published:
6 months ago
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Expiry date:
2022-02-24
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Startdate:
2022-01-04
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Consultant:
ConsultantDrop
Some of your duties will include:
- Production of quotations into the relevant systems within the agreed timescales
- Follow up of quotations raised to increase the conversion to order outcomes
- Escalation of new customer enquiries to the relevant sales teams
- Handling of nontechnical response to enquiries
- Responsible for the management of the service cloud case enquiries
- Responsible for order entry
- Communicating with customers by phone, email and service cloud - using daily webchat customer engagement
- Dealing with and logging customer complaints onto the system
- Experience of working in a customer service/sales order processing environment
- Some previous experience of ERP systems (SAP, Oracle or Sage)
- Excellent customer service skills
- Excellent sales order processing skills
- Experience using a CRM systems and supply chain management process system would be desirable
- Intermediate MS skills, including Word and Excel
(I would love to speak to anyone who has worked as Customer Sales Executive, Customer Sales, Sales & Customer Service Assistant, Customer Sales Administrator, Customer Service Sales Administrator, Sales Administrator, Sales Order Processor)
(*Please note, this will be an office-based role Monday to Friday, after the initial probation period there maybe the chance for more flexibility to work from home)