Branch Assistant

Permanent Role - Monday to Friday - 42.5 hours per week
We are looking for a Trade Counter Assistant to join our successful team within an Electrical Trade Wholesaler based out of Newton Abbott (TQ12)
  • Contracted to 42.5 hours per week
  • Monday to Friday
  • Shift times: 07:30 – 17:00
  • No bank holiday working required
  • Benefits: Pension scheme, Life assurance, 25 days holiday
  • Trade Wholesale experience is desirable
As a Trade Counter Assistant, you will be a key member of the team. We will be looking for you to deliver second to none Customer Service to all customers via Phone, email or face to face, 

Pulling upon your previous experience we will be looking for you to build rapport with customers, process orders and produce and chase up quotes to build consistant sales to ensure we can continue the branches growth and hit targets. 
This is an exciting opportunity to join a business where you will be given a real opportunity to progress.
Branch Assistant - The Role:
  • Deliver excellent customer service to all customers
  • Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
  • Be flexible to carry out various tasks and activities to support the effective overall running of the branch including being in the stores, telesales, and trade counter sales
  • Be a relief Driver for van deliveries to support as necessary
  • Effectively manage stock display in trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter
  • Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance
  • Using IT systems such as M3 or Microsoft Office where appropriate
Branch Assistant - The Person:
  • Must hold a Valid In-date Full UK Drivers Licence
  • Must not have more than 3 points on licence
  • Customer focused, with experience of working in a customer facing role
  • Confident to work in a fast-paced role, whilst maintaining a consistent eye for detail
  • A flexible approach and an ability to work under pressure
  • Embracing of change and new technologies
  • Proactive approach and a natural flair for building relationships with customers
Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Suitable for: Trade counter assistants, branch Assistant, Wholesale assistant, yard operative, retail, customer service advisor, sales advisor, customer service, warehouse operative, stores person