Benefits Officer

  • Location

    Dorking

  • Sector:

    Administration

  • Job type:

    Temporary

  • Salary:

    £16 - £18 per hour

  • Contact:

    Jess Fagan

  • Contact email:

    jfagan@meridianbs.co.uk

  • Contact phone:

    0161 830 8870

  • Job ref:

    JF-69

  • Published:

    18 days ago

  • Duration:

    Ongoing

  • Expiry date:

    2021-08-15

  • Startdate:

    2021-07-15

  • Consultant:

    Jessica Fagan

Meridian Business Support are recruiting for Benefits Officer to work within the Dorking area RH4.

Rate of Pay: £16.00 - £18.00 per hour.

Hours: Monday - Friday 37 hours per week.

JOB PURPOSE
To give customers a first class service through the provision of an accurate, fair, effective and efficient benefit assessment service, working through the regulations, including the Verification Framework. To assist customers regarding the requirements of making a claim, explaining the regulations and the award of benefits.
 
MAIN DUTIES
  • Assess promptly (to targets set by management) and accurately claims for housing and council tax benefit, working within the requirements set by the Council and regulations.
  • Deal with correspondence from customers and their representatives concerning claims and potential claims for benefits.
  • Answer customer enquiries by letter, telephone and/or in person.
  • Liaise with other sections, departments, other agencies (Benefits Agency, DWP, Pensions Service and Inland Revenue) and organisations on matters concerning benefits.
  • Help provide a sample check on computer input, to help improve and maintain standards.
  • Recover overpayments of benefits through on going benefits and arrangements.
  • Where necessary visit customers at their homes to explain complex issues including overpayments and/or gather information to help enable claim to be assessed.
  • Other tasks connected with Benefits and Revenues as directed by Senior Management.
Immediate start available so to apply or for more information , please contact Jessica Fagan on jfagan@meridianbs.co.uk or complete the online application link on this advert.