Apprentice Branch Assistant

  • Location


  • Sector:

    Administration, Warehousing, Customer Services, Logistics

  • Job type:


  • Salary:


  • Contact:

    Jess Price

  • Contact email:

  • Contact phone:

    0118 907 3199

  • Job ref:


  • Published:

    3 months ago

  • Duration:

    15 months

  • Expiry date:


  • Startdate:


APPRENTICESHIP - Monday to Friday - 40 hours per week

We are looking for an Apprentice Branch Assistant to join our successful team within an Electrical Trade Wholesaler based out of Belfast (BT3)

  • Contracted to 40 hours per week
  • Monday to Friday
  • Shift times: 08:00 – 17:00
  • No bank holiday working required
  • Benefits: Pension scheme, Life assurance, 25 days holiday

As an Apprentice Branch Assistant, you will be trained on all areas of branch life, which will give you a fantastic grounding for your future career.

Your training will support you becoming the face of our company, gaining skills to ensure you give great first impressions when customers come in to branch and provide understanding on how to create  stock displays to providing exceptional customer service.

You may also support the wider branch team, calling customers with our sales team, picking and packing products in our warehouse to ensure customers’ orders are completed on time.

This is a fantastic opportunity to get in to the Electrical Trade sector, You will learn all about the industry whilst completing the apprentice programme which will take around 15 months to finish.

The Role:

  • Deliver excellent customer service to all customers
  • Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
  • Be flexible to carry out various tasks and activities to support the effective overall running of the branch including being in the stores, telesales and trade counter sales
  • Be a relief Driver for van deliveries to support as necessary
  • Effectively manage stock display on the trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter
  • Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance
  • Using IT systems such as M3 or Microsoft Office where appropriate
The Person:
  • Customer focused, with experience of working in a customer facing role
  • Confident to work in a fast-paced role, whilst maintaining a consistent eye for detail
  • A flexible approach and an ability to work under pressure
  • Embracing of change and new technologies
  • Proactive approach and a natural flair for building relationships with customers


Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.