An opportunity has arisen for an Administrative Assistant to join the Housing Team for a local organisation based in Central Taunton. This team is responsible for providing business administrative support to the housing and property team.

This role is a great opportunity for an organised candidate with high attention to detail and ability to prioritise workload.
You will need to demonstrate outstanding levels of customer care, show time management and organisational skills. In return we can offer you a great team environment in which you can thrive.

Key duties will include:

Efficient, effective and consistent document processing
General Administration support to the team
Understanding of customer needs
Supporting customer self-serve
Spotting opportunities for further enabling and self-serve
Manage rule-based customer cases
Continuous improvement of processes and procedures
Understand when to consult with others, including specialists
Understanding and reiterate information to customers

Successful candidates will be expected to have experience working with Microsoft Office and be committed to service delivery and providing a quality service.

The role will initially be home based, IT equipment will be provided by the organisation.
Hours of work are 37 per week working 9am – 5pm although start and finish times can be flexible.

Rate of pay is £10.50 per hour.

This is initially working on a temporary basis for up to 3 months.

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