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Client Testimonials

Bristol Health

Due to increased costs and poorly managed fill rates within the South West area under the PASA framework, a consortium approach was agreed between Bristol, Bath, Weston and Gloucester Trusts (BBWG) British Nursing Association was awarded the contract following a robust and thorough tender process. Patsy was given the task of managing the implementation of the new contract which included opening a new local branch.

Throughout the entire period that this happened I was impressed by Meridian’s grasp of the particular difficulties which each Trust encountered in filling last minute temporary shifts. I found her always to be professional and honest in all my dealings with her during the setting up of the new contract and its implementation stages.

The BBWG contract came into force on the 1st April 2009, during the first few weeks as with any new venture there was a period of “bedding in” Meridian was able to demonstrate to me that they are more than capable of project managing such a significant change.

Throughout their time managing the BBWG contract I believe Meridian performed to a very high standard and was efficient and effective in dealing with any issues that arose. We visited the BNA premises from time to time and were always made welcome by staff; there was an openness and transparency within the branch which I have not experienced with any other Agency before or since.

I would like to add that I have always found our contact to be highly motivated and committed to the contract and would have every confidence in working with Meridian again should the opportunity arise.

Helen James, Manager Temporary Staffing Bureau

NHS


NuL Health

Having only ever utilised recruitment agencies in a limited capacity, and never to recruit ambulance staff we have been very pleased with the service Meridian has provided. From the initial specification we gave you have managed to source a group of very good candidates. We have been very pleased with your responsiveness, your effective communication and your support generally for us and the candidates. And the feedback from those individuals has been good too.

I can say that our overall experience of your organisation has been very positive and would lead us to utilise your services again if needed, and indeed recommend you to others.

Anthony Gerrard, Deputy Head of PTS, South Western Ambulance Service NHS Foundation Trust


NuL Clinical

I have been employed as Manager at Amberley House Care Home since December 2011 and have used Meridian as our primary agent for any short-term workers during that time. I have always found the staff professional and extremely helpful. Meridian always do their best to provide short-term workers for us. The short-term workers supplied by Meridian are always of a high calibre with the knowledge and experience needed for our business. Recently I have also used Meridian as an agent for permanent recruitment. This has proved successful. I would recommend Meridian to other healthcare providers.

Beverley Davies, Home Manager, Priory Group


Wakefield Non-Clinical

I’m really pleased with the way you have worked with me to ensure I have the cover I need, I now have five people on all the rest of the shifts this week. I had a meeting with the first line manager and senior manager this morning and advised how you had worked so well with me and how pleased I am with Meridian Health.

Rachel Sohaindo


Birmingham Health

As Business Manager for Birmingham, Debbie Harris established good channels of communication from the outset with Imaging Department Managers at QEHB by visiting and maintaining regular dialogue on our current and projected needs. Debbie is always willing to help, whether this is sourcing planned or ad-hoc portering cover.

Debbie is very approachable and willing to discuss, in a supportive manner, any issues that arise with staff supplied from Meridian. We are always informed of new staff, for which Debbie ensures they are adequately trained for the role, had suitable DBS clearance and references, thereby protecting not just Meridian but the Trust before sending send staff for trial. This trial period enables us to quickly assess if they are suited to the dynamic environment we work within.

On a personal note, Debbie is very understanding and always a joy to talk to, having a cheery pleasant manner that never betrays pressure of work to the caller.

Pauline Gray, Superintendent Radiographer, Imaging Xray 


Birmingham Health

We have been using Meridian for a good few years now and in that time we have had some really good agency staff (domestics & cook) namely a couple we have with us now.
Could I just say what an asset the temps you provided have been over the past weeks, they have both worked very hard and supported us throughout our CQC visit and another inspection (which we passed). 

Rebecca is a fantastic hard worker who will think on her feet and strives to meet her goals, she works well as part of the team or on her own. Claire is your overall package and is well liked by everyone in the unit, she is confident polite reliable and dedicated to any task she is given. I could go on forever singing Claire’s praises.Both girls are a credit to Meridian and we have enjoyed having them work with us as part of our team. And hope to continue to do so in the future. Again thank you for support (and sending me Claire & Rebecca).

But more importantly are the staff working behind the scenes I have dealt with lots of managers from Meridian over the years. However, I believe I now have the best. Debbie Harris whom I have an awful lot of contact with is amazing, she ensures we are constantly staffed, Debbie constantly keeps me updated and supports me at all times. In and out of working hours (it has not been unknown for Debbie to ensure I have staff at really short notice when I have called/emailed her last thing of the evening, staffing required for first thing the next day).

Over the last months I have come to depend and rely on Debbie’s support (especially during and the running up to our inspections) her skills, patience, dedication. and her staff. A credit to Meridian and a massive support to myself and park view clinic.

Carol McCoy, Parkview Clinic


Bristol Health

Due to increased costs and poorly managed fill rates within the South West area under the PASA framework, a consortium approach was agreed between Bristol, Bath, Weston and Gloucester Trusts (BBWG) British Nursing Association was awarded the contract following a robust and thorough tender process. Patsy was given the task of managing the implementation of the new contract which included opening a new local branch.

Throughout the entire period that this happened I was impressed by Meridian’s grasp of the particular difficulties which each Trust encountered in filling last minute temporary shifts. I found her always to be professional and honest in all my dealings with her during the setting up of the new contract and its implementation stages.

The BBWG contract came into force on the 1st April 2009, during the first few weeks as with any new venture there was a period of “bedding in” Meridian was able to demonstrate to me that they are more than capable of project managing such a significant change.

Throughout their time managing the BBWG contract I believe Meridian performed to a very high standard and was efficient and effective in dealing with any issues that arose. We visited the BNA premises from time to time and were always made welcome by staff; there was an openness and transparency within the branch which I have not experienced with any other Agency before or since.

I would like to add that I have always found our contact to be highly motivated and committed to the contract and would have every confidence in working with Meridian again should the opportunity arise.

Helen James, Manager Temporary Staffing Bureau
NHS


NuL Health

Having only ever utilised recruitment agencies in a limited capacity, and never to recruit ambulance staff we have been very pleased with the service Meridian has provided. From the initial specification we gave you have managed to source a group of very good candidates. We have been very pleased with your responsiveness, your effective communication and your support generally for us and the candidates. And the feedback from those individuals has been good too.

I can say that our overall experience of your organisation has been very positive and would lead us to utilise your services again if needed, and indeed recommend you to others.

Anthony Gerrard, Deputy Head of PTS, South Western Ambulance Service NHS Foundation Trust


Birmingham Health

Having recently lost two experienced staff members to retirement and relocation, I was in urgent need of a recruitment agency who understood NHS protocol and met with our stringent recruitment criteria.  It was for this reason I approached Meridian.  This was the first time I had dealt with Meridian personally, though I was aware of their solid reputation as a trusted recruitment agency for healthcare providers.  I emailed Debbie Harris from the business support team and she responded with a telephone call immediately and a meeting was promptly arranged to run through my requirements.  The meeting was a pleasure and extremely productive and Debbie's knowledge and understanding of healthcare recruitment made the entire process very easy.  

Within a very short time frame we had a new team member on board, Ben, who had all of the necessary skills and experience I had specified in the meeting.  Ben is a very hard worker and is a valuable and much needed addition to the team.  Overall, I am thrilled with the level of service I have received from Meridian.  They remained in close contact throughout the entire process, any queries were addressed immediately and I look forward to working with them in the future.  As a supervisor, recruiting new staff who are right for the job can be a really stressful and time consuming process however, Meridian took all of that stress away.  Thank you so much for all of your help!

Philip Webb, Senior Supervisor, Barberry Clinic