Telephonist/Switchboard Operators usually work on a busy switchboard in a hospital but may be based in a health authority or a trust headquarters.
Like receptionists, Telephonist/Switchboard Operators are the first point of contact for patients and their families. It is therefore important to have a friendly and reassuring manner as callers might be anxious or upset, waiting to hear about a friend or relative, or phoning to check details of an important clinic appointment.
If you require the provision of administration and clerical staff, please contact us.
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