Sarah Lane's jobs
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Account Manager / Project Engineer
Exeter
Up to £38000 per annum
Responsibilities:
The Company: If you are a pro-active Account Manager with excellent Project skills, both proven within a technical environment (such as automotive, aviation, aerospace) then we have a fantastic Devon based role for you. It is anticipated that the role will initially be 60-70% sales/ key account management and 30%-40% project management and you will successfully identify new sales opportunities, liaise with customers over their requirements, quote for the business, and then manage the project through to delivery of prototypes and production parts. The role will be based out of their Exeter office. Job Responsibilities: To act as both Key Account Manager and Project Manager within the OEM division and EMEA&A region of this Devon based automotive supplier. To identify, manage and achieve growth via new and existing business opportunities within this region. To work independently and lead a project team to manage customer activities from RFQ to Job 1 + 90, ensuring project milestones and KPIs are successfully met. To understand customer needs and actively engage, enable and promote products and solutions to ensure customer satisfaction is achieved to the highest standard. Maximise the opportunity, turnover and profitability of new and existing OEM customer accounts. Grow sales turnover and profitability through new and existing customer development. Project - Lead, manage and co-ordinate the planning, development and completion of OE projects from initial supply of prototype parts through to production (Job 1 plus 90 days). Act as an initial 'customer facing' contact to identify, interpret, and communicate the customers technical and New Product Introduction requirements successfully within the business and Project Teams. Ensure technical competence with the ability to interpret, understand and discuss customers technical requirements. Preferred Skills: Minimum 3 years experience within a similar role within a manufacturing company with a successful track record of managing/ growing business opportunities whilst delivering customer projects on time and within budget. Experience of Microsoft Project and use of Project Management tools, templates and processes (APQP etc) Excellent standards of communication, initiative and ability to build relationships Commercial and financial awareness Ability to read and interpret technical data and translate to others Extensive knowledge of project management techniques Results oriented and organised with the ability to understand and carry out plans and meet objectives as agreed. Good level education in Maths and English Ideally educated to Degree level or with equivalent working experience Working knowledge of Microsoft Office This role is full-time and may require some travel. Working Hours: 8am-5pm Mon-Thurs 8am-3pm Friday Salary c£38K To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Linguist / Customer Service Analyst
Exeter
£18666 - £19227 per annum
Responsibilities:
The Company: Do you have fluent language skills in Korean, Brazilian Portuguese, Japanese, English, Dutch, Hindi, Finnish, German, French, Arabic, as well as a good level of English? If you are also fully IT literate, possess experience of delivering excellent customer service within a call centre, customer service or possibly hospitality or retail environment, AND have a confidential work area to start this job working from home, but then eventually being office based in Exeter in Devon, then we would love to hear from you. These full time, permanent roles will start on 29th October 2020 working 9-5.30 Monday to Friday and you will work remotely until allowed to return to an office environment with your colleagues once restrictions are lifted. In the meantime, you will undertake training at home and fulfil the needs of this role where you will speak in one of the languages listed, listen to calls made by Customer Service Operatives in other businesses and analyse the quality of their calls and responses. It's a really interesting, phone based role requiring fluent language skills, excellent levels of spoken and written English, database skills and the ability to listen well. Job Responsibilities: You will use one of the following fluent or mother tongue language skills on a daily basis: Korean, Brazilian Portuguese, Japanese, English, Dutch, Hindi, Finnish, German, French, Arabic, to listen to calls made by other customer service specialists on the phone. Analyse content of interaction between Customers and Client Contact Centres by evaluating the content of telephone calls and written communication in the required language Provide feedback on adherence to policies and appropriate procedures used to enable Client to deliver outstanding customer service Ensure all project analysis is completed in a timely manner and in accordance with the project's requirements Attend all training required in support of your role and achieve required standards of competence in technical knowledge/ability to enable thorough understanding of client technology Preferred Skills: Fluency in both English and either Korean, Brazilian Portuguese, Japanese, Dutch, Hindi, Finnish, German, French, Arabic, Experience operating in a challenging organisational environment with a requirement to balance differing priorities and demands Highly effective communication skills Interest in technology and ability to understand and resolve technical issues Ability to work to tight targets and deadlines Flexible approach to change, with a positive attitude to fluctuating workload Experience of being measured against performance criteria with the ability to take on board feedback for improvement Considerable knowledge of and ability to utilise efficiently current word processing, spreadsheet, database, e-mail and internet software Adequate level of spoken and written English to comprehend Client training and procedures essential GCSE (A- C) or equivalent qualifications in English / Languages / Mathematics essential & degree level education desirable Working Hours: Full time 37.5 hours per week 9.00 - 17.30 Monday to Friday Training will commence on 29th October 2020 and you must be available to work full time from this date. Please also note, that this role will initially be home based so you will have full access to a computer in a confidential and private work space, but that once restrictions to movement are lifted, that you will be working full time in this company's lovely office in Exeter, Devon. To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Telesales / Account Manager
Honiton
Up to £22200 per annum + Plus BOnus Potential
Responsibilities:
The Company: If you are a pro-active person who is able to buiId effective relationships with customers in a home improvement / building services / plumbing and heating environment, then this could be just the role for you. You will be expected to maintain a required conversion rate of prospects to order, through effective contact and relationship building with potential new customers, specifying the right systems(s) for that customer and managing the customer relationships, irrespective of whether that customer has a live project or not. Job Responsibilities: Handle all incoming phone and written requests from prospects and act on these involving other members of the business as appropriate. Handle customer objections and use your negotiation skills to manage the customer relationship through to order. Where orders are confirmed, ensure customer information passed to the design team is obtained in a timely fashion and is accurate and informative. Record all data in the appropriate logs in the company's CRM system ensuring you have recorded all of the necessary detail. Preferred Skills: Account Management experience. Able to manage and prioritise a large workload to ensure high levels of efficiency and productivity. High levels of I.T literacy. Working in a technical / home improvement / heating product environment would be a distinct advantage. Personal Attributes: Target driven and resourceful. Excellent levels of customer service. Excellent written & verbal communication skills. Independent self-starter, able to work in a cross-functional team environment. Associated Benefits: Individual Performance Related Bonus up to 2% of salary Up to 3% matched pension contributions 23 days holiday (rising to 28 with tenure) plus bank holidays Company Summer and Christmas Parties 10% membership discount for LED leisure Working Hours: 8.30-5 Monday to Friday To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Website Performance & Optimisation Executive
Cullompton
£27000 - £30000 per annum
Responsibilities:
The Company: A superb Devon opportunity to work in a relaxed yet bustling business as Senior Digital Performance Analyst, where your role will be to take the lead on the digital marketing strategy of this already thriving business. You will be highly experienced in using analytics and A/B testing tools to gauge web optimisation processes, identify key customer journeys and define goals and metrics. You will be equally happy in this analytical function as you are presenting data clearly to colleagues at all levels including the Board. In addition, you will liaise daily with various marketing agencies and internal development teams to support delivery of new digital projects and features. Job Responsibilities: * Help to coordinate a website launch that includes managing customer feedback and carrying out user acceptance testing for new releases. * Monitor site traffic and KPI measures during closed and open beta identifying any problems with site performance and 'wow' features of the website, including on-site search. * Feed into campaigns team to ensure campaign activity supports widest possible adoption of the key website features. * Use analytics, AB testing and knowledge of digital best practice to drive improved site performance. * Develop, lead and own the optimisation process to drive improvements across our ecommerce website and digital marketing tools. * Design and implement goals & reporting for new website features as part of a roadmap of ongoing development. * Understand best practice and latest development in SEO and ensure the website is up to date for these both technical SEO and content SEO * Project manage digital projects with internal and external stakeholders. * Write content briefs for the Campaigns Team and external agencies. Preferred Skills: * At least 4 years' experience in Website Manager / Performance Optimisation / SEO. * Proven experience of driving digital optimisation. * On site analytics, Google Analytics, Tag Manager, Hot Jar and AB testing in an E-commerce website environment. * SEO both on and off site with hands on experience of the latest SEO tools e.g. SEM Rush, MOZ * Highly proficient handling data, creating reports and using Excel. * Good understanding of what great UX looks like * Experience of Paid Search * Wider digital channel experience including Email marketing, social media and marketing automation. * B2B industry experience * Coding experience (HTML, CSS) Personal Attributes: * A methodical and analytical approach with a keen eye for detail and good numeracy skills. * Excellent interpersonal and communication skills, in written and spoken English and the ability to liaise between technical and non-technical departments and communicate with stakeholders at all levels. * Exceptional organisational skills, with the ability to plan, prioritise, multi-task multiple sized projects and foresee problems before they arise. Associated Benefits: Statutory pension Discretionary bonus based on profitability Health care and life assurance after one years service 22 days holiday plus bank holidays Employee assistance program Subsided canteen Discount on products, free Wi-Fi on site, use of computers and printers in the canteen for personal use during break times, Christmas saving scheme, cycle to work scheme and we do lots of charity activities, as well as opportunities for training and development as you would expect. Working Hours: The company work a 40 hour week and this is a full time, permanent job opportunity. Due to the immediate situation and the company's position due to Covid-19, there maybe the opportunity to work partly from home and partly in the office. To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Food Production Operatives
Okehampton
Up to £8.79 per hour
Responsibilities:
We are currently recruiting Food Production Operatives for our Okehampton client. You will be required to work dayshift (6am - 6pm) or nightshift (6pm - 6am) Monday to Thursday, hourly rate of pay is £8.79ph. Duties will include packing , and working on the production line producing desserts. This is a temporary on-going position Meridian Business Support is acting on behalf of our Client as a Recruitment Business.
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C# Software Developer
Cullompton
£30000 - £35000 per annum
Responsibilities:
The Company: A superb Devon opportunity to work in a relaxed yet bustling distribution business where your role will be to lead on the design, development, installation, testing and maintenance of the Company's software systems to meet identified user requirements and to improve the efficiency of the company. Job Responsibilities: You will fully utilise your existing C# and, less so, C software development and programming skills. This is an in house role within a really super company in Devon who are successful, innovative and have remained busy and investing in the business throughout the whole of the Covid pandemic. Working alongside another newly recruited Developer with strong VB.Net skills, your role will be to compliment him as part of the wider team environment. You will work as part of a team supporting the IIS/Web Server management and will document web services/APIs for end users and technical users. Knowledge and experience of unit testing experience and a working knowledge of Android/iOS platforms and development techniques and environments would be highly beneficial in this role. Knowledge of cross-platform mobile application frameworks such as ionic and Xamarin also useful. SQL skills also very useful in this role. Preferred Skills: A relevant degree or equivalent qualification Demonstrable experience of complex software design It is essential you can offer evidence of expert programming skills C# and C Knowledge of SQL It would also be advantageous, but not essential, if you have a knowledge and experience of VB and VBA would also be useful Knowledge of ASP.NET, MVC Knowledge of HTML5, CSS and Javascript in particular JQuery/AJAX, Promises/Threading in Javascript, JSON and Token based authentication desirable. Personal Attributes: Excellent communication, interpersonal and analytical skills Ability to make decisions on technically complex issues Strong data literacy and visualisation skills; knowing what visualisation to use when Associated Benefits: Statutory pension Discretionary bonus based on profitability Health care and life assurance after one years service 22 days holiday plus bank holidays Employee assistance program Subsided canteen Discount on products, free Wi-Fi on site, use of computers and printers in the canteen for personal use during break times, Christmas saving scheme, cycle to work scheme and we do lots of charity activities, as well as opportunities for training and development as you would expect. Working Hours: The company work a 40 hour week and this is a full time, permanent job opportunity. Due to the immediate situation and the company's position due to Covid-19, there maybe the opportunity to work partly from home and partly in the office. To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Graphic Designer
Cullompton
£20000 - £22500 per annum
Responsibilities:
The Company: A superb Devon opportunity to work in a relaxed yet bustling business as an in-house Graphic Designer as part of a team of 8 Marketing professionals. Reporting to, and supporting, the Graphic Designer Manager and working closely with the Campaigns Team, your role will include the delivery of exciting, fresh and on-brand digital and print campaigns, and general day to day design support across the varied marketing activity of the business. Job Responsibilities: We'd love to hear from you if you are you packed with creative ideas, excited by branding and communication, driven by accuracy and perfection, with an enviable skillset honed in the digital environment. Designing email campaigns, to web banners, point of sale to swing tags, marketing support material to creating impactful landing pages on the company's brand new website. You will be required to: Create and deliver digital content for B2B e-commerce marketing campaigns across web, email and social platforms, adhering to existing brand guidelines. Support Graphic Design Manager on larger projects across the business, including brochures, direct mail, exhibition design and brand theme development. Support the marketing team with day to day design requirements, both print and digital. Create artwork to high quality and print-ready standard. Generate new ideas and concepts, and challenge expectations. Clearly communicate and share your ideas, influences and inspiration with the wider marketing team. You'll get to work on some of the leading fashion, workwear and retail brands in the industry and will play an important role in keeping the business at the leading edge. Preferred Skills: Full Adobe Suite Utilising your great eye for typography and a natural at choosing, cropping and enhancing images for the best results. Someone who combines speed and accuracy, who can think on their feet, challenge briefs, influence creative and work closely and collaboratively within a tight-knit team. Personal Attributes: You'll be adaptable, approachable, determined, proactive, efficient and up to date on current design trends and prepared to get stuck in and help out on all design tasks. The ideal candidate will be commercially minded, with strong interpersonal skills. Calm and comfortable under pressure with the ability to understand marketing objectives. Associated Benefits: Statutory pension Discretionary bonus based on profitability Health care and life assurance after one years service 22 days holiday plus bank holidays Employee assistance program Subsided canteen Discount on products, free Wi-Fi on site, use of computers and printers in the canteen for personal use during break times, Christmas saving scheme, cycle to work scheme and we do lots of charity activities, as well as opportunities for training and development as you would expect. Working Hours: The company work a 40 hour week and this is a full time, permanent job opportunity. Due to the immediate situation and the company's position due to Covid-19, there maybe the opportunity to work partly from home and partly in the office. To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Stores and Warehouse Operative
Honiton
Up to £21000 per annum
Responsibilities:
The Company: This is an excellent opportunity for an experienced Stores Person specifically with experience of using Bar-coding software within the computerised stock and inventory system. Please only apply if you have this particular skill. Job Responsibilities: · Ensure stock is correctly receipted, located as stock or issued to Production Order. · Picking, Issuing and Fulfilment of Production Orders. · Undertake Stocktaking and Stock Control as required. · Input all transaction records into the inventory system for Audit, Finance, and Invoice matching purposes. Preferred Skills: · Extensive knowledge of stores accounting and warehousing operations including bar coding systems, which is an absolute must. Personal Attributes: · Logical and thorough approach to record keeping Driven to achieve quality Good communication skills (verbal and written) Associated Benefits: Free parking Working Hours: 8.30am to 5.30pm, 8.30am - 1.00pm Fri To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Contact Centre Supervisor (Healthcare Industry)
Exeter
Up to £30000 per annum
Responsibilities:
The Company: The post holder will be a key member of this health sector service provider with a passion for 'putting the patient first'. You will develop relationships with Managers across the company, Medical Practitioners, Clinical Commissioning Groups and the Care Quality Commission throughout both Devon and Somerset. Your role will be to manage a team of Customer Contact Advisors who deal with patients and their medical enquiries and find solutions for them. Ideally, you will be experienced in managing customer service staff within a healthcare, medical or Job Responsibilities: To provide leadership and clear line management support to a team of clinical assessors within a contact centre environment. Analysing and reporting on the team's Quality and Performance - This includes probation reviews, annual appraisals and monthly one 2 ones Ensure training and development needs of staff are identified and addressed To employ effective leadership, staff engagement and communication strategies with staff at all times Attend the weekly Operational Meeting and wider managerial / operational meetings as appropriate to the position To ensure that staff once recruited, receive relevant training plan and objectives. Preferred Skills: NVQ Level 4 or equivalent in a Management qualification or degree or significant relevant work experience Evidence of an understanding of healthcare and an appreciation of the broad social, political and economic trends influencing it. Knowledge of an Integrated Urgent Care Service Geographical knowledge of Devon Ability to evidence a sound understanding of the NHS principles and values. Personal Attributes: Able to understand and analyse complex issues and balance competing priorities in order to make difficult decisions; Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and persuasively across a diverse set of stakeholders. Strong people and motivation skills Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information from others Good understanding of the role of effective communications and engagement with patients, public, workforce and stakeholders in achieving/delivering Group objectives and maintaining the reputation of the Organisation Associated Benefits: 22 days holiday (plus bank holidays) pro rata Pension Scheme Cycle to work scheme 1 Paid volunteering day per year Perkbox Working Hours: 40 hours per week: to include, on a rota basis, 1:3 weekends in addition to working some Bank Holidays and associated weekends To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.
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Fabricator / Welder - MAG Process (Min 2 month contract)
Exeter
Up to £12.24 per hour
Responsibilities:
This is an excellent opportunity for an experienced Fabricator / Welder to work in a temporary role for at least 2 months, with a strong possibility of longer term work. You will be experienced in the use of MAG Process. : · To follow detailed work instructions and technical drawings relating to the welding and fabrication of component parts and large assemblies. This will include but not limited to, use of Mig/Tig, plasma profiler, guillotine and press brake. * To ensure the scope and timing of assigned tasks are understood, completed as per requirements and in accordance with relevant working procedures. * To ensure all relevant documentation is completed correctly and in a timely manner. * Maintain all tools and equipment in a clean and usable state; return tools and equipment to appropriate storage area(s) when not being used. Report defects or damage to the fabrication manager. * To work in accordance with current quality procedures and advise any errors or variances to the fabrication manager. * To wear correct PPE as directed by the fabrication manager. Preferred Skills: MAG process butt weld in 15mm-25mm plate, flat position (PA). MAG process butt weld in 15mm-25mm plate, horizontal position (PC). MAG process fillet weld in 15mm-25mm plate, horizontal/vertical position (PB). If you also have the following, that would be ideal, but not essential: MAG process T-butt weld in 15mm-25mm plate, Vertical up position (PF). MAG process T-butt weld in 15mm-25mm plate, Overhead position (PE). Anyone applying would be expected to pass welder qualification tests in these types of joints before they are allowed to weld on this project. Our client will be running a TUV weld test prior to hiring Personal Attributes: Uses initiative and is self-motivated. Proactive not reactive. Associated Benefits: Free parking Working Hours: 8.30am to 5.30pm, 8.30am - 1.00pm Fri To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Business.
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Laboratory Compliance Supervisor
Taunton
£25000 - £27000 per annum
Responsibilities:
The Company: If you are a seasoned Laboratory and Compliance Technician with some proven Supervisory experience, this could be just the position you now seek. This is NOT a food or pharma environment but within a manufacturing site where a quality product is assembled, so there maybe some manual handling required. Job Responsibilities: Directly supervising the lab function: systems, processes, activities and personnel. Conducting Product Risk Assessments. Conducting in-house product and process audits. Advising on opportunities for improvement and driving change. Facilitating all H&S processes within the relevant area of responsibility. Developing formal documented procedures as needed. Conducting thorough problem solving and investigative measures as needed. Ensuring scheduled equipment maintenance and calibrations are carried out as needed. Ensuring all necessary consumables are stocked to suitable levels at all times. Acting as final approval and signatory for all test reports. Ensuring that all necessary training is carried out. Compiling feedback reports as necessary. Hosting of external audits and visits of the lab. Overseeing the Standards Library. Carrying out testing as and when required. Any other duties that are reasonable and commensurate with the post. Preferred Skills: Recent laboratory work experience, ideally in manufacturing or assembly environment. Previous Supervisory/Management experience would be highly beneficial. Experience with change management A-Level in Maths and Science or equivalent vocational qualification Personal Attributes: Strong verbal and written communication skills to include report writing IT skills including Word and Excel Strong problem-solving ability Associated Benefits: Company Pension On Site Parking Working Hours: 8.30-5.00pm Mon-Fri To apply, or to find out more information, please click on one of the "apply" buttons Please note that due to a high level of applications, we can only respond immediately to applicants whose skills & qualifications are suitable for this position. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.