Julia Northcott's jobs
-
Driver
£22440 - £24440 per annum, Benefits: Plus bonus and excellent benefits
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Avonmouth Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on julia.northcott@meridianbs.co.uk
-
Trade Counter Retail Assistant/Driver
Tewkesbury
£22450 per annum, Benefits: Monthly bonus
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Tewkesbury Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on julia.northcott@meridianbs.co.uk
-
Driver
Tewkesbury
£22450 - £24450 per annum, Benefits: Bonus and benefits
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Tewkesbury Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on julia.northcott@meridianbs.co.uk
-
Driver
Gloucester
£22450 - £24450 per annum, Benefits: Bonus and benefits
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Gloucester Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on julia.northcott@meridianbs.co.uk
-
Heath and Safety Assistant
Worcester
£25000 per annum, Benefits: Benefits
Responsibilities:
Are you an experienced Health and Safety assistant looking for your next step within a busy, expanding and international organisation? Have you done some H&S in the past but want to develop your skills and experience within risk assessments, audit and quality control and gain further qualifications in this area and are a good allrounder in an office environment? Then this is the role for you! This is predominantly an office based role assisting the health and safety manager in their day to day duties but will involve communication with dispatch, warehouse and production areas within the business. Role responsibilities: Daily administrative duties related to Health and safety Working alongside the health and safety manager to assist them in their day to day duties Solely site responsibilities rather than for the larger company group Risk assessments Quality control Administrative tasks Person specification: Some sort of H&S qualification irrespective of level but this company can extend this level whilst you are with them. Health and safety experience gained within a manufacturing or production environment. Some experience of risk assessments Knowledge of health and safety requirements in a production or warehouse environment. A good all rounder and administrator with excellent people skills Good attention to detail If you would like to discuss this role further please email me on julia.northcott@meridianbs.co.uk
-
HR Administrator
Newton Abbot
£23000 per annum, Benefits: Benefits
Responsibilities:
Are you looking for a hybrid role? This exciting new role will support the HR Operations, Payroll and Pension teams to deliver a general HR Administration, Payroll and Pension service to the company. The successful post holder will work across several teams, building relationships and working effectively with a wide range of people including managers, employees, and third-party companies / stakeholders etc. This is a hybrid role working between our Ashburton office and from home. You will have: • Some experience of working in an administration role or use of MS office/ emails and database • Experience in building and maintaining effective stakeholder and supplier relationships • Proven ability to use Microsoft Office applications, such as Word, Excel and PowerPoint • Excellent communication skills • The ability to manage projects • Ability to work under pressure and to deadline • Excellent organizational skills and good attention to detail • The ability to prioritise and work on multiple projects at one time • Ability to be a team player as this is a cross department role Ideally you will also have: • Some knowledge of HR Administration procedures and employment law or a HR qualification (CIPD) • Some knowledge of legislation surrounding Payroll & Pension processes What we offer in return • Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme. • Excellent pension scheme, life assurance, health cashback plan and EAP. • Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. • Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free • Heka Fitness & Wellbeing Benefit. • You Did It Awards – recognition awards from £100-250. For more information contact julia.northcott@meridianbs.co.uk
-
Junior Production Technician
Newton Abbot
£30000 - £35000 per annum, Benefits: benefits
Responsibilities:
Are you an Engineering graduate who wants a step into the working world? An opportunity to work with multiple engineering practices? We are seeking to recruit a Production Technician to join a small team and ensure quality products are delivered on time. The production technician's responsibilities will include supervising and controlling processes. Performing various design and programming changes on products, writing up reports, diagnosing and resolving problems with products within the ECR/ECN process, and providing training and general engineering support to the engineering team. To be a successful production technician, you should display great attention to detail and a sound understanding of what makes a good product. First class candidates are able to identify problems in a product and make clear recommendations to workers on the assembly line. Production Technician Responsibilities: Produce a wide range of high-end products for our end customers. Modify product ranges within the specials process using Solidworks CNC programming on VMC, lath and routers using alpacam Use of various engineering practices Drilling, assembly, CNC machining. Interpret and conduct work from engineering drawings. Responsible for meeting deadlines or escalating when unable to. Good time management with the ability to work unsupervised and think outside the box. Inspecting machinery and reporting any faults to management and workers. Identifying faults and troubleshooting wherever possible. Establishing high-quality standards and ensuring workers implement them. Light design work to implement changes from the ECR/ECN/DCR process Other duties as and when required Production Technician Requirements: Experience in manufacturing would be advantageous. Problem-solving skills. Good powers of observation. Analytical thinking skills. Excellent verbal communication skills. A positive attitude and willingness to work overtime when required. Skilled in Solidworks (Training can be provided) Skilled in Alphacam (Training can be provided) Willing to travel to other sites (overnight stays,expenses paid) For more information contact julia.northcott@meridianbs.co.uk
-
Health and Safety Assistant
England
£25000 per annum, Benefits: Benefits package
Responsibilities:
Are you an experienced Health and Safety assistant looking for your next step within a busy, expanding and international organisation? Have you done some H&S in the past but want to develop your skills and experience within risk assessments, audit and quality control and gain further qualifications in this area and are a good allrounder in an office environment? Then this is the role for you! This is predominantly an office based role assisting the health and safety manager in their day to day duties but will involve communication with dispatch, warehouse and production areas within the business. Role responsibilities: Daily administrative duties related to Health and safety Working alongside the health and safety manager to assist them in their day to day duties Solely site responsibilities rather than for the larger company group Risk assessments Quality control Administrative tasks Person specification: Some sort of H&S qualification irrespective of level but this company can extend this level whilst you are with them. Health and safety experience gained within a manufacturing or production environment. Some experience of risk assessments Knowledge of health and safety requirements in a production or warehouse environment. A good all rounder and administrator with excellent people skills Good attention to detail If you would like to discuss this role further please email me on jwhittle@meridianbs.co.uk
-
Senior Sous Chef
Totnes
£35000 - £37000 per annum, Benefits: pLUS BENEFITS
Responsibilities:
Are you a talented Sous chef looking for your next move to an award winning and prestigious venue based in South Devon, which is a real must on any CV. My client is currently seeking an experienced chef to join their busy team preparing fresh, local produce for their extensive clientele. Role responsibilities: Supporting the head chef or executive chef in the general running of the kitchen. Managing the kitchen staff, including setting the rota, and handling disciplinary and HR issues in the absence of the head chef. Leading a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques. Taking responsibility for more technical elements of cuisine. Training junior chefs. Onboarding new employees. Designing / helping the head chef to create food and drink menus. Working within specified budgets. Ensuring the kitchen meets high standards of quality. Completing food hygiene documents to comply with the law and writing environmental health reports when necessary. Establishing strong relationships with staff in other areas of the business, including managers and front of house teams. Deputising for the head chef in their absence. Being the voice of the kitchen when communicating with waiting and bar staff. Ordering supplies and negotiating with suppliers. Managing inventory and keeping control of stock. Organising produce and ensuring strict adherence to food hygiene regulations. Supervising all food preparation. Person Specification: Imaginative cooking skills. Mentoring and training ability. Excellent communication skills. Ability to work under pressure. Calm approach to stressful environments. Problem-solving. High level of attention to detail. Good computer literacy. To discuss this role in more detail please contact julia.northcott@meridianbs.co.uk
-
Social Media Advertising Manager
Newton Abbot
£40000 per annum, Benefits: Excellent benefits
Responsibilities:
Are you looking for a progressive company to progress your career in Beautiful Devon? A Social Media Advertising Manager is now being sought for an expanding organisation based in Newton Abbot. This is a pivotal channel for the company to drive new and existing customers to the various sport retail sites. This role combines creativity and analysis, with the goal of developing a range of paid social campaigns to increase reach, traffic and revenue against defined targets and objectives. Job description: Develop an understanding of how assigned websites performs across paid social media & devise strategies to drive traffic to the websites. Plan and execute all social media campaigns for the websites. Work closely with PDS business units to align our social ads with key launches, product pushes or key brand campaigns. Pull insights from ad performance to pass back to the Business Unit to help drive the most effective use of budget within all campaigns. Work alongside content editors to help distribute content that educates and entertains our audience and supports our digital marketing goals. Work closely with product owners to plan and create paid social campaigns that align with product and event-based campaigns/launches. Use Google Analytics to track and understand the performance of the social platforms, including understanding of the ROI of the campaigns, and pulling insights around each ad. Skills and Experience: Demonstrable experience running social media advertising campaigns within all major social platforms in a digital marketing context. Strong analytical skills and data-driven thinking. Up to date with the latest trends and best practices in online marketing and measurement. Experience with A/B and multivariate experiments & tools. Experience of managing a small team. Ability to create and manage all elements of effective social campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage Person specification: To add cultural and professional value to the team. Be 100% yourself – we are genuine and love what we do. Passion … without it we would not be where we are today. A true team player – we work hard and play hard together. We don’t have time for lone wolves – we build everything together. A true desire to deliver outstanding customer-focused solutions. Benefits: vibrant & passionate culture. Staff discount up to 30%. 33 days annual leave (inclusive of bank holidays). 5 days paid sickness. 7% Total Salary Employer Pension Contribution. Access to our Healthcare Scheme. Employee Assistance Programme (EAP) for staff & family members. We have a ‘Refer a friend’ policy, with bonus rewards for successful referrals. Seasonal shut down over the Christmas period with a gifted day of leave. Free Annual Flu Jabs. Enhanced Sick Pay Scheme for staff with over 5 years length-of-service. Casual work attire. For more information, please contact Julia.northcott@meridianbs.co.uk
-
Senior Administrator
Kingsbridge
£23000 per annum, Benefits: Plus benefits
Responsibilities:
My client is a busy and expanding business based in the Kingsbridge area, are currently seeking a Cusotmer service and Sales Support Administrator to join their busy team. The successful candidate will be reporting to the Operations Director and will be helping the team by providing excellent customer service and administrative support. Role responsibilities: Providing the initial point of contact for new business enquiries, technical enquiries, quotations and tender requests. Dealing with customers by phone and email Providing excellent customer support. Dealing with new business enquiries brought in from company marketing and sales. Maintaining the CRM system and ensuring all details are accurate Following up on relevant marketing campaigns and initiatives and liaising with the sales team Regularly following up on weekly and reports. Providing support to sales manager Providing a range of Admin support duties. Preparation of quotations and invoices. Person specifications: Must have experience in a sales support role Must have excellent attention to detail Must be able to liaise with people at all levels Excellent communication skills Must be confident talking to people on the phone If you would like to apply or if you would like anymore information about the role please contact Julia Whittle on 07487 708397 or jwhittle@meridianbs.co.uk
-
Retail Assistant/Driver
Gloucester
£22450 per annum, Benefits: Bonus
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Gloucester Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on julia.northcott@meridianbs.co.uk
-
Retail Assistant/Driver
Bicester
£22450 per annum, Benefits: Benefits
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Bicester Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on julia.northcott@meridianbs.co.uk
-
Driver/Trade Counter Assistant
Bath
£22000 - £25000 per annum, Benefits: Excellent benefits
Responsibilities:
My client, an expanding, stable company, are looking for Trade Counter Assistants for their expanding business. This is a permanent role for candidates that display excellent CSA skills and experience. THIS ROLE WILL REQUIRE DRIVING OF 3.5 TONNE VEHICLES THAT YOU CAN DRIVE WITH ON A NORMAL CAR LICENSE The role consists of three main parts: First Point of Contact – Meeting and greeting customers in branch and at the trade counter. Dealing with telephone and email enquiries to ensure you and the branch exceed sales targets and KPIs Driving – Delivering products to customers via a 3.5t long wheelbase flat-bed. Loading, delivering and unloading goods at customer sites Warehousing – Picking and preparing orders. Unloading deliveries into the branch warehouse and undertaking stock management duties with a high degree of accuracy The successful candidate will have customer service experience and be looking for a varied role. Key responsibilities: Answer incoming calls and also respond to cases via email Dealing directly with customer queries and fault requests, providing accurate information Log information on calls received and maintain detailed and accurate records Provide product information, replacements and replacement parts Operate a variety of standard office machines including a personal computer Communicate and liaise verbally between customers and staff and interpret and respond clearly and effectively to spoken requests over the phone and to verbal or written instructions Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures Any other tasks deemed by the Company to be necessary for the successful completion of the role Person Specification: MUST BE A DRIVER Ability to work in a warehouse Excellent telephone manner Ability to remain calm under pressure Ability to negotiate workloads and a good time manager Ability to work on own initiative and still remain part of the team Computer literate Communication and problem-solving skills Social media experience handling complaints and queries Confident individual with customer service experience, preferably in a face to face environment For more information contact me on jwhittle@meridianbs.co.uk or 07487708397
-
Customer Support Administrator - Immediate start
Newton Abbot
£22000 per annum, Benefits: Plus excellent benefits
Responsibilities:
My client is a busy and expanding business based in Newton Abbot are that are currently seeking a Customer service Support Administrator to join their busy team. The successful candidate will be reporting to the Customer Services Manager and will be helping the team by providing excellent customer service and administrative support. Role responsibilities: Providing the initial point of contact for new business enquiries, technical enquiries, quotations and tender requests. Dealing with customers by phone and email Providing excellent customer support. Dealing with new business enquiries brought in from company marketing and sales. Maintaining the CRM system and ensuring all details are accurate Following up on relevant marketing campaigns and initiatives and liaising with the sales team Regularly following up on weekly and reports. Providing support to sales manager Providing a range of Admin support duties. Preparation of quotations and invoices. Person specifications: Must have experience in a customer support role Must have excellent attention to detail Must be able to liaise with people at all levels Excellent communication skills Must be confident talking to people on the phone If you would like to apply or if you would like anymore information about the role please contact Julia Whittle on 07487 708397 or jwhittle@meridianbs.co.uk
-
Customer Service Administrator
Newton Abbot
£22000 per annum, Benefits: plus excellent benefits
Responsibilities:
My client, an expanding, stable company, are looking for a Customer service administrator for a permanent role contract, based in Newton Abbot, South Devon. The Customer Services Advisors will be dealing directly with customer queries and fault requests for both e-commerce business and a warranty service for a global manufacturer. Deal with customer queries on social media, telephone or email, ensuring that calls and emails are answered in a fast, efficient and professional manner in line with business process. The successful candidate will have customer service experience and be looking for an office based role. Key responsibilities: Answer incoming calls and also respond to cases via email Dealing directly with customer queries and fault requests, providing accurate information Log information on calls received and maintain detailed and accurate records Provide product information, replacements and replacement parts Operate a variety of standard office machines including a personal computer Communicate and liaise verbally between customers and staff and interpret and respond clearly and effectively to spoken requests over the phone and to verbal or written instructions Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures Any other tasks deemed by the Company to be necessary for the successful completion of the role Person Specification: Excellent telephone manner Ability to remain calm under pressure Ability to negotiate workloads and a good time manager Ability to work on own initiative and still remain part of the team Computer literate Communication and problem-solving skills Social media experience handling complaints and queries Confident individual with customer service experience, preferably in an online retail environment For more information contact me on jwhittle@meridianbs.co.uk or 07487708397
-
Assistant Export Manager
Newton Abbot
£30000 per annum, Benefits: Excellent benefits
Responsibilities:
Exclusive role available in South Devon!! I am seeking an Assistant Import Manager with an enthusiastic approach to work. We are looking for a confident, proactive, hardworking individual who can cope in a fast-paced, challenging environment. Professionalism, organisational and computer literacy skills, and experience of working under pressure are key requirements of this role. Your primary objective will be dealing with all documentation pertaining to importation of products sourced from overseas and offering support to the Import Team based in the UK and Hong Kong. This is a highly critical role that requires an individual who has effective communication skills and the ability to handle multiple tasks with a high attention to detail. Key responsibilities: Provide day to day work direction to the shipping team to ensure the import process is executed properly. Management of documentation to successfully complete all import duties and processes. Tracking and monitoring all shipments providing regular communication and updates to key stakeholders and react quickly and effectively to any issues or challenges that arise. Ability to communicate clearly with suppliers, ensuring efficient and positive relations that further enable the smooth operation of the importation process. Build and maintain positive working relations with all other relevant parties, internally and externally, that contribute to import activities. Use sound personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles that may occur. Planning and scheduling bulk shipments and deliveries. Undertake individual performance appraisals. Onboarding, inducting and continued training of the Team. Owning and maintain SOP’s, processes and training manuals for all import and export activities Ensure full compliance and that both company and HMRC requirements are met, and records maintained in line with policy including classifying goods. Skills/knowledge: Shipping Experience. At least 5 years Team Management Experience. Clear & engaging communicator with strong leadership and interpersonal skills. Computer literate. Ability to work well under pressure, to tight deadlines and ability to solve complex problems is critical. Able to prioritise own workload and others. Able to take ownership and responsibility, proactively seeks out solutions and opportunities to improve data accuracy & operational requirements. Working knowledge of Word, Excel (including equations and macros), Outlook and databases. Accurate at data inputting. Recognised Shipping / Import International Trade qualification. (Desirable) Previous freight forwarding experience. (desirable) Disposition: Confident, positive attitude. Methodical and organised way of working. Ability to lead a team and manage team’s workload. Sense of humour. Willingness to display flexibility in working hours as occasions may sometimes demand. If you have Export, import, freight, supply chain experience please get in touch!! To discuss this opportunity in more detail please call me on 07717 458031 or julia.northcott@meridianbs.co.uk
-
Driver/Trade Counter Assistant
Solihull
£22000 - £25000 per annum, Benefits: Excellent benefits
Responsibilities:
My client is looking for a Trade Counter Assistant/Driver for their Solihull Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and interpersonal skills are high on the agenda, along with the ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. You will be working as part of a small committed team in an interesting, growing and topical marketplace. We pride ourselves on the service that we supply to our customers. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary of £22,000 per year An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development If you would like more information please contact Julia on jwhittle@meridianbs.co.uk
