As a ward clerk working in a clinic or health centre, you'll have a lot of contact with patients and their relatives and carers. You may also have contact with healthcare professionals including nurses and doctors. You will greet people when they come in, look after medical records and test results, answer the phone, general administration. Often the ward clerk relays information from medical teams, for example updating relatives when someone has been brought in as an emergency.
The Skills Required
You will need the following skills;
- organisational skills
- communication skills
- IT skills
- customer service skills
There are no set entry requirements to become a clerk. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. For some jobs, employers may ask for other skills or qualifications such as word processing or data entry.
Silverstone is a village and civil parish in Northamptonshire, England. It is about 4 miles (6.4 km) from Towcester on the former A43 main road, 10 miles (16 km) from the M1 motorway junction 15A and about 12 miles (19 km) from the M40 motorway junction 10, Northampton, Milton Keynes and Banbury. The population of the civil parish at the 2011 census was 2,176. The A43 now bypasses to the south-east of the village. The Silverstone Circuit, the current home of the British Grand Prix, is located nearby; it straddles the Northamptonshire and Buckinghamshire border. Silverstone is conveniently situated right in the heart of the UK, approximately 90 minutes north of central London and 60 minutes south of Birmingham. Road access is exceptionally easy along the A43 dual carriageway from either the M40 or M1. By public transport the nearest stations are Northampton, Banbury or Milton Keynes all of which offer fast connections to destinations throughout the country.