As a ward clerk working in a clinic or health centre, you'll have a lot of contact with patients and their relatives and carers. You may also have contact with healthcare professionals including nurses and doctors. You will greet people when they come in, look after medical records and test results, answer the phone, general administration. Often the ward clerk relays information from medical teams, for example updating relatives when someone has been brought in as an emergency.
The Skills Required
You will need the following skills;
- organisational skills
- communication skills
- IT skills
- customer service skills
There are no set entry requirements to become a clerk. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. For some jobs, employers may ask for other skills or qualifications such as word processing or data entry.
Pontefract is a historic market town in the Wakefield District of West Yorkshire, England, near the A1 (or Great North Road) and the M62 motorway. Historically part of the West Riding of Yorkshire, it is one of the five towns in the metropolitan borough of the City of Wakefield and had a population of 30,881 at the 2011 Census. Pontefract's motto is Post mortem patris pro filio, Latin for "After the death of the father, support the son", a reference to the English Civil War Royalist sympathies. Pontefract lies in close proximity to the A1 and the M62. Bus transport is provided by Arriva Yorkshire, the main hub in the town for this being Pontefract bus station. The town has direct rail connections with Leeds, Wakefield, Goole, Castleford, York and Sheffield from the town's three railway stations; Pontefract Monkhill, Pontefract Tanshelf and Pontefract Baghill. The closest airports are Leeds Bradford and Doncaster Sheffield.