As a ward clerk working in a clinic or health centre, you'll have a lot of contact with patients and their relatives and carers. You may also have contact with healthcare professionals including nurses and doctors. You will greet people when they come in, look after medical records and test results, answer the phone, general administration. Often the ward clerk relays information from medical teams, for example updating relatives when someone has been brought in as an emergency.
The Skills Required
You will need the following skills;
- organisational skills
- communication skills
- IT skills
- customer service skills
There are no set entry requirements to become a clerk. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. For some jobs, employers may ask for other skills or qualifications such as word processing or data entry.
Cranfield is a village and civil parish in the west of Bedfordshire, England, between Bedford and Milton Keynes. It had a population of 4,909 in 2001, increasing to 5,369 at the 2011 Census. and is in Central Bedfordshire. The hamlet of Bourne End is located just north of Cranfield, and is part of the civil parish. Wharley End was a separate settlement, but now forms the northern part of Cranfield village, by the university. Cranfield's airfield was originally an RAF training airfield and was used after the war by the College of Aeronautics, which has now become Cranfield University. The future of the airfield is uncertain – one runway was closed to allow the construction of the Nissan Technical Centre and technology park. Kennett Aviation, who previously operated a range of vintage aircraft from Cranfield, was forced to move to North Weald due to these plans. However, Cranfield is still home to one of the few remaining serviceable English Electric/BAC Lightning jet fighters.