As a ward clerk working in a clinic or health centre, you'll have a lot of contact with patients and their relatives and carers. You may also have contact with healthcare professionals including nurses and doctors. You will greet people when they come in, look after medical records and test results, answer the phone, general administration. Often the ward clerk relays information from medical teams, for example updating relatives when someone has been brought in as an emergency.
The Skills Required
You will need the following skills;
- organisational skills
- communication skills
- IT skills
- customer service skills
There are no set entry requirements to become a clerk. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. For some jobs, employers may ask for other skills or qualifications such as word processing or data entry.
Caldicot is a market town and community in Monmouthshire, southeast Wales, located between Chepstow and Newport on the Gloucester–Newport line served primarily by Caldicot station, whilst by road it is just off the busy M4 / M48 motorway corridor. The site adjoins the Caldicot Levels, on the north side of the Severn Estuary. Caldicot has easy access on the railway west to Newport, Cardiff Central and east to Chepstow, Lydney, and Gloucester, as well as one stop west to Severn Tunnel Junction and then east via the Severn Tunnel to Filton Abbeywood and Bristol Temple Meads and further afield. Generally good road access to Cardiff and across the Second Severn Crossing, old Severn Bridge to Bristol. The population of the town is around 11,000. It has a large school, Caldicot School, and is known for its medieval castle. The built-up area includes Portskewett. Caldicot had a population of 9,604 in 2011.