Telephonists, or switchboard operators, are the first point of contact for callers to an organisation. They answer incoming calls, putting them through to the right person or department. They also take messages and connect some outgoing calls.
The Skills Required
To be a telephonist or switchboard operator you should have:
good hearing and a clear telephone voice
a confident and polite telephone manner
the ability to work quickly and accurately under pressure
a good standard of spoken and written English
basic computer and keyboard skills
excellent customer care skills
the ability to deal with difficult calls in a calm and professional manner
an awareness of confidentiality issues
good time-keeping and reliability.
You don’t usually need formal qualifications, but some GCSEs, especially English, may help you. Basic computer skills and admin experience can be useful.
Next is one of the biggest employers in the area.
Getting to Next - Elmsall Drive Warehouse
What are the nearest stations to Next - Elmsall Drive Warehouse?
The nearest stations to Next - Elmsall Drive Warehouse are:
Elmsall Drive Dale Ln Ind Est, North Elmsall is 91 meters away, 2 min walk.
Dale Lane Elmsall Wy, South Elmsall is 818 meters away, 11 min walk.
Which Bus lines stop near Next - Elmsall Drive Warehouse?
Which Train lines stop near Next - Elmsall Drive Warehouse?
These Train lines stop near Next - Elmsall Drive Warehouse: NORTHERN.