The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
The South-Eastern town in London is a thriving urban town, and is known as the hearth for English Rugby, with its very own Twickenham Stadium – which is one of the main attractions of the town. Being part of Greater London, some of London’s vast wealth is visible throughout the town, with various notable architectural landmarks, including the London Marriot Hotel, Strawberry Hill House and Garden, and the aforementioned Twickenham Stadium, to name but a few of the local attractions.
Being part of the thriving borough of Greater London, there are naturally several transport options available to someone living and working in the Twickenham area. A selection of train stations are available on various sides of the town, including Whitton, Strawberry Hill, and St. Margaret’s. Twickenham is also located near the banks of the River Thames, and is only five miles from Heathrow Airport. If this wasn’t enough, Twickenham is not far from the M3, M4, or the A316 and A307. With all these transport options available, it is not surprising that Twickenham is such a bustling town in the borough of London.