The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
Our Trafford Park branch is part of one of the most widely-recognised industrial estates in Manchester, as Trafford Park is known for being a historical, industrial powerhouse in the North West. Which comes as no surprise considering the Manchester Ship Canal and Bridgewater Canal run right through it, of which the Salford Quays is found on the other side.
Bustling with industry and growing businesses such as Kellogg’s, Screwfix, and many more, forming nearly one and half thousand businesses in the area, and employing many more. It is a great place to find growing businesses, constant projects and construction jobs, and ongoing renovations and refurbishments.
On top of this, Trafford Park is within five minutes’ drive of The Trafford Centre and Trafford Retail Park and is across the Manchester Ship Canal from Salford Quays. Transport links are therefore abundant, with various buses to and from The Trafford Centre, The Quays, the City Centre, and within Trafford Park itself. Additionally, the M60 Ring Road goes around Trafford, with junctions at Altrincham, Sale, Stretford and Urmston alike, so there is no shortage of fast travel options across Trafford either.