The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
Home to many infamous sights, the southern town of Salisbury is a great place to live and work and has a thriving tourism economy. Located in the south of England, not far from Southampton, Bath and Bournemouth, there are several unmissable and world-famous tourist attractions in the area, most notably the Stonehenge. But this should not overshadow the other numerous attractions in the town, including Salisbury Cathedral, Stourhead Gardens, and Old Sarum. There are also more artisan attractions, such as the Salisbury Farmer’s Market and Charter Market, which are both great visits for tourists and locals alike.
Due to its thriving tourist demand, it is necessary for Salisbury to keep on top of its travelling options. For this reason, there are no shortage of major roads around the town, including the A36 and the A30. Salisbury train station also provides and additional means of transport to further afield locations around the south of England. Whilst Salisbury itself does not offer an international airport, Southampton airport is only 45 minutes’ drive away.