The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
One of the most widely-known and biggest cities in the United Kingdom, Newcastle is known for its wild nightlife, historical attractions, and of course, the long-established Newcastle United Football Club. The city has many thriving businesses and a successful economy, of which Meridian is but one small part of a large-scale successful city.
Being such a well-established city, it probably isn’t surprising that transport around the city is a necessity. Newcastle therefore has many different available travel options, including multiple bus companies alone, with the likes of Stagecoach and Arriva respectively. Newcastle upon Tyne also has its own railway station, being included as a stop in the TransPennine express route, which allows travel across the north side of England with relative ease. To make life even easier, being such a staple city in the North East, road and motorway linkage across and around Newcastle is more than adequate, with several A roads such as the A694 and the A19.
Aside from the ease of travel, Newcastle has a proud northern culture, with the aforementioned Newcastle United, the stunning Tyne Bridges, and various historical landmarks such as the Newcastle Castle and Newcastle Cathedral. It truly is a very unique and special northern city.