The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
A rapidly growing town in England’s south, notorious for its unorthodox urban planning, Milton Keynes is a staple town in Buckinghamshire. With lots to offer for residents and tourists alike, you are never short of entertainment options in the area. With the large indoor skiing and snowboarding slope Snozone, or the famed Gulliver’s Travels Theme Park, or more natural and scenic activities such as Willen Lake and Bletchley Park, there are countless attractions and possible day’s out in the area.
Travel in and around the town is made easy as well due to the location of Milton Keynes; it works as somewhat of a halfway point between London and Birmingham. For this reason, the M1 runs right alongside the town, as do many major roads such as the A5 and A421. There are also various train stations around the town, including Bletchley, Milton Keynes Central and Wolverton all being in or on the outskirts of the town. There is also Luton Airport in the neighbouring town of Luton, meaning more elaborate travel around the area is also easily feasible.
The combination of its rapid growth, plentiful travel options, and plethora of entertainment options means Milton Keynes is both a great place to live and work.