The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
The Scottish city of Glasgow is a perfect balance between modern efficiency and beauty, with a blend of rustic and astonishing architecture that still stands today. Glasgow has various art galleries and museums that are unmissable, including the Kelvingrove Art Gallery and Museum and the award-winning Riverside Museum. Glasgow has a very unique feel about the city, and is a great place to live and work, as it incorporates the Scottish culture into the United Kingdom in a tourist-friendly way.
Glasgow is also easily accessed from the rest of the United Kingdom, with several motorways accessing the city from various directions, including the M8, M74, M77 and M80. There are also many train stations across Glasgow city, making train travel an added ease. If this wasn’t enough, Glasgow International Airport offers tourists and locals alike an easy travel system to further out locations across the world.