The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
Easter Compton is a village in the civil parish of Almondsbury, South Gloucestershire, England. It is situated at the bottom of a hill (known as Blackhorse Hill) near Junction 17 of the M5 Motorway on the B4055 road. The village is only 1.5 miles away from 'The Mall' shopping centre and leisure complex at Cribbs Causeway. There is a pub (The Fox), a post office (open Monday/Wednesday/Friday in the mornings and based in the village hall), Methodist chapel, bowling alley, and a playing field (including skate park). It is served by the church of Compton Greenfield, as well as the chapel in the village. The B4055 road leads to Pilning, Redwick and Severn Beach. The National Cycle Network runs through the village on its way to the Severn Bridge by which it is possible to enter Wales on foot or bicycle. There are some walks locally which give great views of the surrounding countryside, especially from the top of Spaniorum Hill. Each year in June, the village holds a carnival. The main road through the village is closed and the carnival procession finishes on the playing field where the floats are judged and various entertainments and stalls are available. In 2006, due to insurance restrictions, the carnival, previously drawn by lorries and vans provided by a local haulage firm, was restricted to non-motorised transport and the traditional throwing of water and flour was forbidden. In recent times the carnival has been cancelled due to the pandemic.