The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
Cudworth is an urban village approximately 3.5 miles (5.6 km) north-east of Barnsley transport interchange in South Yorkshire, England. Historically within the West Riding of Yorkshire, Cudworth has a busy shopping area along the Barnsley to Pontefract Road which serves a local population of 10,977. The modern village equates roughly to the Cudworth ward of Barnsley Metropolitan Borough Council and with a mix of housing types with a great many developments from the inter-war and post-war periods. These supplement a small residual number of more ancient dwellings and buildings reflecting the importance of the rural economy before the opening of the deep mine collieries in the near vicinity at the end of the 19th and early 20th centuries. The village is still surrounded by open space, including green belt, regenerated public open spaces that were formerly part of neighbouring collieries and the remaining agricultural land which still dominates the south and south-east sides of the village. Between 1840 and 1968 the village was served by Cudworth railway station. Cudworth is a settlement with two distinct historic centres known as Upper or Over Cudworth and Low or Nether Cudworth. Nether Cudworth was the centre of the old manor of Cudworth but Upper Cudworth was better placed for the road network. Cudworth is horseshoed by 2 main A roads (A6195, Park Spring Rd, and the A628, Pontefract Rd).