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Receptionist Jobs in Birmingham

Job Description

The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks. 

The Skills Required

To become a receptionist, you will need to have:

  • a friendly and confident personality
  • a smart appearance
  • good spoken and written communication skills
  • the ability to stay calm under pressure
  • the ability to be polite but firm when dealing with difficult, impatient or upset people
  • good organisational skills
  • basic IT skills
  • the ability to follow safety and security procedures, and put them into effect
  • the ability to use office equipment such as switchboards, fax machines and photocopiers
  • an interest in the work of the organisation

Qualifications

You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.

Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.

​The staple city of the English Midlands, Birmingham has some of the most iconic attractions outside of London. These include the Birmingham Museum and Art Gallery, Cadbury’s World, British Motor Museum, and Electric Cinema. These unique and must-see attractions are unique to Birmingham, and barely even scratch the surface on how many places there are to visit around the City.

The thriving city is a great place to go to work and go through education, as the city has an impressive four universities, a thriving economy, and a large amount of successful businesses. Birmingham also has one of the youngest average populations in the whole of Europe, showing young people are attracted to work in the city, as it yields so much potential, with businesses, tourism, education, nightlife, and is an overall complete city.

To top all this off, Birmingham is located in the Midlands, in a very central location in England, and is therefore a hub for travel between the North and South. The M1 goes past Birmingham to the east, whilst the M6 goes right through Birmingham, allowing travel from north to south and vice versa. It also unsurprisingly has good railway networks, with three train stations, and also its own airport.

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