The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
Bicester is a town and civil parish in the Cherwell district of North-eastern Oxfordshire in England. This historic market centre is one of the fastest growing towns in Oxfordshire. Development has been favoured by its proximity to junction 10 of the M40 motorway linking it to London, Birmingham and Banbury. It has good road links to Oxford, Kidlington, Brackley, Buckingham, Aylesbury and Witney, as well as railway stations on two axes; Bicester North and Bicester Village.
It has its own town council, approximately a one quarter of the population hence ward contribution to the District Council and further representation as to different local governmental matters on the County Council. In 2014 the Government in concert with the local planning authority planned for Bicester to become a garden city on the basis of the size of its buffers, distance from the Metropolitan Green Belt and in part to accommodate the demand of commuters to London and Oxford. Up to 13,000 new homes will be built. As the crow flies, Bicester is halfway between Birmingham and London, being 51 miles (82 km) from both cities.