The primary task of a receptionist is to answer the phone, greet customers as they enter the company and help out a company with basic clerical duties and tasks.
The Skills Required
To become a receptionist, you will need to have:
- a friendly and confident personality
- a smart appearance
- good spoken and written communication skills
- the ability to stay calm under pressure
- the ability to be polite but firm when dealing with difficult, impatient or upset people
- good organisational skills
- basic IT skills
- the ability to follow safety and security procedures, and put them into effect
- the ability to use office equipment such as switchboards, fax machines and photocopiers
- an interest in the work of the organisation
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
Almondsbury is a large village near junction 16 of the M5 motorway, in South Gloucestershire, England, and a civil parish which also includes the villages of Hortham, Gaunt's Earthcott, Over, Easter Compton, Compton Greenfield, Hallen and Berwick. The village is split by a steep hill, part of the escarpment overlooking the Severn floodplain. At the bottom of the hill is Lower Almondsbury where a pub and hotel, The Bowl Inn, is situated. South Wales, the Forest of Dean, the River Severn and both Severn Bridges are visible from the higher parts of the village. The other part of the village consists mainly of ribbon development along the A38, which has more of an urban characteristic. The place-name 'Almondsbury' is first attested in the Domesday Book of 1086, where it appears as Almodesberie. The name means 'Æthelmod's or Ealhmund's burgh or fortified place'. Given that Almondsbury is situated right next to the M5 and M4 and the A38, this makes it a very good, accessible place meaning that anyone that can drive can make it there easily.