Meridian Business Support are currently recruiting for a highly regarded Telecoms company for a Business Development Manager (VoIP Systems & Mitel Phone Systems) based in Cardiff.
Key Purpose:
To identify and generate new VoIP systems business within a defined Geographic area. The Business Development Manager will need to successfully demonstrate a differentiation from competitors by offering solution sales and value-for money whilst optimising margins and creating long-term sustainable income streams.
§ Deliver VoIP systems business/ Mitel systems against agreed acquisition targets
§ Deliver converged solutions against agreed acquisition and new business targets
§ Deliver systems maintenance business against agreed targets
§ Build a pipeline of short, medium and long term prospects
§ Provide accurate weekly reports by agreed deadlines and adhoc reports when requested
§ Build solutions that maximise profitability for the Business whilst securing the new business
§ Deliver a world class customer experience through effective relationships with customers and staff
§ Deliver solutions that drive product penetration in line with wider sales targets and strategies
§ Escalate and resolve service affecting issues that arise
§ Ensure that all commitments made to the customer can be delivered from both a technical and timescale perspective
§ Brief the Technical Implementation Team to ensure that customer solutions are delivered effectively
§ Have a full understanding of the customer offer and experience delivered by competitors
§ Seek and use customer feedback to improve and maintain the levels of customer service
§ Ensure a timely and complete handover to in-life Account Managers once cut-over to ensure consistency in customer experience
§ Adhere to commercial governance in all sales activities
Key Experience:
§ A minimum of 3 years new business development experience, preferably in a telecom environment/ b2b market
§ Proven record of over achieving delivery against agreed targets
§ Proven ability of handling more complex sales with multi contacts within an organisation
§ Capable of working within a progressive organisation and able to build strong relationships and credibility with customers both internally and externally
§ Proven record of customer relationship building and implementing customer focused sales activities
§ Achieves external sales or technical accreditation's as required by the business and our suppliers/partners.
Benefits include: £35,000 - £38,000 Basic OTE £45k+, Modern offices, Central location, on site free parking + bens.
If you have experience in this field, please apply immediately.
Meridian Business Support are acting on behalf of our Clients as a Recruitment Agency.
We're sorry, this vacancy has now expired.
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