Meridian has a specialist Implementation team who take responsibility for seamlessly transferring the incumbent staff over to Meridian and successfully creating the partnership between Meridian and your business.
The Implementation team allow the Account Team to focus on their core tasks of recruiting workers and fulfilling orders for staff, safe in the knowledge that the headache of transferring workers and implementing new systems and processes is being taken care of.
Meridian’s implementation team are extensively trained in change management and have the skills necessary in order to facilitate transition with no disruption to your business activities.
Our experience and expertise ensures we are aware of all the possible factors that arise during implementation and of possible resistance.
We believe communication throughout the process and a fair and open process is key to managing this effectively. As part of the communication process all suppliers, user departments and incumbent staff are typically briefed on the process by a combination of letters, presentations and briefings. Meridian’s implementation team are experts in maintaining a consistent and high level of service whilst ensuring that effective transition to the new supplier/model is being effectively managed in the background.
Account Implementation Plan
The Implementation Team will agree a bespoke specific Implementation Plan with you. This will hold the micro detail of the plan, with timescales and ownership of each action highly visible to all parties. The plan will be reviewed as appropriate and the Implementation Team will only be released from the process once you are happy to sign off their work as complete.
Implementation Team - Key Tasks
- Attend Pre Implementation meeting with relevant parties
- Assign dates/responsible parties
- Conduct Business Needs Analysis
- Discuss terms for Service Level Agreement
- Provide details of Business Needs Analysis
- Review status of incumbent suppliers
- Create customised action plan and project timeline
- Create Account Development Plan
- Final selection of Meridian dedicated team
- Invoicing and reporting set-up
- Identification of required performance objectives
- On-site office preparation (if applicable)
- Notification to end users, current suppliers and existing workforce
- Kick-off/informational sessions for managers and candidates
- Transition guidelines in accordance with T.U.P.E (if applicable)
- Communication to potential 2nd tier suppliers
- Create Quality Procedures Manual
- Build Management Reporting Suite
- Create continuous development plan for 3-6 month period
