Eight Ways to Improve Email Communication

Even if you think you’re on top of email etiquette, refresh your memory with these eight rules:

1. Pick your name carefully
It might be acceptable when emailing friends and family but in a business situation an email address like “FunnyBunny88” is not appropriate. When in doubt, follow the business format of a combination of your first and last name.

2. Don’t forget the subject line
Would you open an email from someone you don’t know that contains no subject line? The subject line is there to give the recipient an idea what the email is about and improve your chance of having it opened. 

3. Keep it short and sweet
We would all like more time to spend dealing with our emails but the truth is we receive so many, we just can’t. If you’re emailing someone your CV, making a request, or simply introducing yourself, keep it to the point. 

4. Leave the LOL out of it
Along with text slang, emoticons and any kind of jargon. They might work well on Facebook but they are not appropiate for business situtations.

5. Attach it first
If you’re including an attachment always attach it before you start writing your email as it’s all too easy to press send without the attachment. Everyone does it but it’s not the best way to make a good first impression.

6. Make your signature your own
Your email should include a signature. This should include your name, email address, phone number and hyperlinks to your Linkedin profile.

7. Remember to sign-off
Professional sign-offs include “best wishes” or “sincerely.” Use a phrase that seems most like you.

8. Follow the 24-hour rule
Make a point to deal with each email message you receive within 24 hours. When an email requires your response, act on it within a day, even if only to acknowledge that you have received their message and need a day or two to compile the requested information.